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  • Will I pay delivery costs ?
    Free delivery to France from 150€ purchase. Orders are shipped every Tuesday or Wednesday. You must wait 1 to 7 days before your order is shipped (excluding weekends and public holidays). Our shipping service is via post with standard delivery + tracking: 1-4 working days to France (Excluding Sundays and public holidays) for a cost of €4.99. For all other destinations, this deadline may vary depending on the region, it will be specified to you when purchasing (example: United States = €31.60, Italy = €14.25).
  • How long will I wait to receive my package after ordering ?
    Orders may take 1-7 business days to process before shipping. Once shipped, you will have to wait on average 1 to 3 days to receive your order. ​Once you have placed an order, you will receive an order confirmation to the email address provided during checkout. Once your order has shipped, you will receive an email with tracking information and shipping confirmation. All customers are responsible for providing correct shipping and billing information as well as promotional or gift card codes at checkout. ​
  • What payment methods can I use for my order ?
    Angelz Tribe is based in France and all prices are in € (Euros). We accept Mastercard and Visa bank cards and payment in 3 installments free of charge via Klarna.
  • I want to return one or more items, can I get a refund ?
    No, we only accept returns against credit on the site within 14 days after receipt of the order. Transparency is important to us; In each item listing there are detailed descriptions specific to each garment. Please be sure to read item descriptions before ordering. Cancellation of an order is possible if it has not yet been shipped. To do so, you must send an email via our "Contact us" section with your order number in the subject line. Return with refund in the form of credit on the site is possible up to 14 days after receipt of your item(s), if the size does not correspond to you, you will therefore have to keep the garment with its labels and tags. 'ship in good quality and secure packaging. The price of the return will be your responsibility, once returned and received at our premises, you will automatically receive your credit for the amount of your order excluding delivery costs, valid indefinitely. To do this, please contact us only by email: with your order number. It is strictly impossible to return an item of underwear including panties (e.g. lingerie set, bodysuit, etc.) as well as promotional products. ​
  • What is the difference between vintage clothing and second-hand clothing ?
    Vintage clothing is clothing that was made more than 20 years ago. A vintage piece is considered to have historical or cultural value due to its age or fashion. These garments can have a distinctive style and are often highly sought after for their originality, uniqueness, quality of workmanship and rarity. Second-hand clothing is clothing that has been worn before being sold or given to someone else. Used clothing can be from any era, but it is not necessarily considered vintage because it may be relatively new.
  • Where do the clothes come from ?
    All items offered by Angelz Tribe are purchased piece by piece in France and Europe, we make it a point of honor to offer a short circuit selection. No wholesale purchases here, we want to limit overconsumption as much as possible, by choosing specific pieces for customers who also want to have a positive ecological impact in the long term.
  • How can I be informed of new arrivals ?
    Quite simply by following us on Instagram and subscribing to our Newsletter. You won't be able to miss any outings, we promise!
  • My favorite item is currently out of stock. Will it be available again soon ?
    As you already know, as a vintage store, each item is unique. However, it is possible that once out of stock, certain pieces may make a comeback and to your delight, be patient 💖
  • I order regularly. Can I have loyalty benefits ?
    Of course yes, at Angelz Tribe loyalty is rewarded because it is a strong value. A loyalty program is available, make purchases and earn loyalty points. Earn points: Make a purchase Get 20 loyalty points Become a member of the site Get 20 loyalty points Use your rewards: 100 loyalty points = 15% off all items 200 loyalty points = 30% off all items 300 loyalty points = 50% off everything
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